SHIPPING POLICY

SHIPPING COST

We offer free worldwide shipping for every order shipped with Standard Shipping. All our products are delivered to your door at no additional charge. There is no minimum order quantity required to enjoy free shipping.

DELIVERY

While we aim for prompt delivery, Ouro Essense cannot be held responsible for delays beyond our control, such as air/ground strikes, severe weather conditions, customs delays, holidays, or other courier-related issues. For delivery problems, please contact the courier directly. We are not liable for lost, stolen, or delayed packages.

Delivery times vary depending on the destination country:

North America: 4-7 Business Days
Europe: 4-7 Business Days
South America: 4-7 Business Days
Oceania: 4-7 Business Days
Asia & Africa: 4-7 Business Days
Rest of the world: 7-10 Business Days

PROCESSING TIME

All orders are processed within 1-3 business days. However, during periods of high order volume, processing times may be extended.

ORDER TRACKING

A tracking number is provided for all orders. You will receive your tracking number once your order has been processed and shipped.